Privacy Policy
Your privacy matters to us. This comprehensive policy explains how pyralivorenta collects, uses, and protects your personal information while providing our budgeting and financial education services.
Information We Collect
When you use pyralivorenta's budgeting platform, we collect various types of information to provide you with personalized financial education and budgeting tools. The information we gather falls into several categories, each serving specific purposes in delivering our services effectively.
How We Use Your Information
Your information enables us to create a meaningful educational experience tailored to your financial learning goals. We use this data to provide personalized budgeting recommendations, track your progress through our educational modules, and improve our platform's functionality based on user behavior patterns.
We analyze your budgeting patterns and educational engagement to suggest relevant learning resources and tools that match your financial situation. This includes recommending specific modules about debt management, savings strategies, or investment basics based on your indicated interests and current knowledge level.
Additionally, we use aggregated, anonymized data to enhance our educational content and develop new features that benefit our entire community. This research helps us understand common financial challenges faced by Australians and create targeted educational materials.
Data Storage and Security
pyralivorenta employs robust security measures to protect your personal information. We store your data on secure servers located within Australia, ensuring compliance with local data protection regulations. Our systems use industry-standard encryption both in transit and at rest.
We implement regular security audits, access controls, and staff training programs to maintain the highest standards of data protection. Only authorized personnel who require access to perform their job functions can view your personal information, and all access is logged and monitored.
Your Rights Under Australian Privacy Law
As an Australian resident, you have specific rights regarding your personal information under the Privacy Act 1988. We respect these rights and have established clear procedures for you to exercise them.
Access Your Information
Request a copy of all personal information we hold about you. We'll provide this within 30 days of your request, subject to identity verification.
Correct Inaccuracies
Ask us to update or correct any inaccurate or outdated information in your profile. Most corrections can be made immediately through your account settings.
Delete Your Data
Request deletion of your personal information, subject to certain legal retention requirements. We'll process deletion requests within 30 days.
Restrict Processing
Limit how we use your information for specific purposes while maintaining your account access for essential services.
Information Sharing and Disclosure
pyralivorenta does not sell your personal information to third parties. We may share your information only in specific, limited circumstances that directly support our service delivery or comply with legal requirements.
We work with trusted service providers who help us deliver our educational platform, including cloud hosting services, email delivery systems, and customer support tools. These partners are bound by strict confidentiality agreements and can only use your information for the specific services they provide to us.
In rare cases, we may disclose your information if required by law, court order, or to protect the rights and safety of our users or the public. We will notify you of such disclosures unless legally prohibited from doing so.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content recommendations. These small files help us remember your preferences, track your learning progress, and analyze how you interact with our educational materials.
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some functionality of our platform, particularly features that rely on remembering your progress through educational modules.
Data Retention Periods
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is typically maintained while your account remains active and for seven years after account closure to comply with Australian financial record-keeping requirements.
Educational progress data and anonymized usage statistics may be retained longer for research and platform improvement purposes. You can request earlier deletion of your information, though some data may need to be retained for legal compliance.
International Data Transfers
While we primarily store and process your data within Australia, some of our service providers may process information in other countries with adequate privacy protections. Any international transfers comply with Australian Privacy Principles and include appropriate safeguards.
Children's Privacy
pyralivorenta's services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected such information, we will delete it promptly and take steps to prevent future collection.
Changes to This Privacy Policy
We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. Significant changes will be communicated to you via email and through prominent notices on our platform at least 30 days before they take effect.
Minor updates that don't materially affect how we handle your information may be posted directly to this page with an updated "Last Modified" date.
Making a Privacy Complaint
If you believe we have not handled your personal information in accordance with this policy or Australian privacy laws, you can lodge a complaint with us directly. We take all privacy concerns seriously and will investigate your complaint promptly and fairly.
If you're not satisfied with our response to your complaint, you have the right to contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
Privacy Questions & Contact Information
For any privacy-related questions, data access requests, or concerns about how we handle your information, please contact our Privacy Officer:
Email: privacy@pyralivorenta.com
Phone: +61 427 694 247
Mail: Privacy Officer, pyralivorenta
Springfield Cres, Daisy Hill QLD 4127, Australia
We aim to respond to all privacy inquiries within 5 business days and resolve requests within 30 days of receipt.